Code of Ethics

WQA is dedicated to promoting the highest principles of honesty, integrity, fair dealing, and professionalism in the water quality improvement industry. It is equally dedicated to preserving the consuming public's right to quality water. This Code of Ethics sets standards of conduct for industry members in their dealings with their customers, among themselves, with members of related industries, and the public at large. Click here to download WQA's Code of Ethics.

NOTE: As of January 1, 2020, the Code of Ethics includes an additional Marketing Guideline that says terms and definitions shall be used in accordance with terms published by WQA in the Glossary of Terms.

If you have questions related to the WQA Code of Ethics, please contact Quality Manager Tambra Thomas.

Code of Conduct

WQA’s positive reputation reflects not only on WQA but also the entire industry we serve. The WQA Code of Conduct applies to everyone attending WQA’s virtual, social media and in-person events, including, but not limited to, staff, members, guests, volunteers, speakers, sponsors, exhibitors, and attendees.  It provides expectations for mindset, behavior, and crucial conversations.  Click here for a copy of the WQA Code of Conduct.

Whistleblower Policy

The Whistleblower Policy serves to protect WQA and all who are performing official duties on its behalf, in various capacities as WQA Representatives.  The policy provides information on reporting potential violations regarding suspected improper accounting or auditing practices, illegal or unethical conduct or behavior, conflict of interest in finances or other aspects of WQA operations. Click here to download WQA's Whistleblower Policy.

WQA President

WQA Treasurer

Antitrust Compliance Statement

The Water Quality Association is firmly committed to vigorous, free and open competition. This Antitrust Compliance Statement is designed to outline the general rules governing how WQA, as a trade association of competitors, customers, suppliers, distributors, and service providers in the residential, commercial, and industrial water treatment industry, will assist the organization, its staff and its members and clients in recognizing antitrust issues whenever they arise and will aid in ensuring ongoing compliance with the antitrust laws.  Click here to download the Antitrust Compliance Statement.