Instructor-Led Trainings

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WQA offers Instructor-Led Training courses that can get professionals well on the pathway toward professional certification. WQA instructors with real-world experience in POU/POE water treatment lead the discussions, answer questions and encourage sharing of ideas in the live, interactive Zoom sessions.

Class sessions are an hour long, and participants are asked to spend another 30 minutes to an hour on weekly homework assignments. Companies can register several employees to take the course together as a group, which provides support and encouragement for the whole team.

Instructor-led training offers two main advantages:

  1. It helps keep learners on track and progressing through the training
  2. It is better for those who learn by doing rather than reading

WQA currently offers courses that can help prepare learners for taking the certification exams to become a Certified Installer, Certified Water Treatment Representative or Certified Water Specialist.

New courses are offered throughout the year; check the Events page for registration information or contact us at [email protected]

REGISTRATION IS OPEN: See the details before for new course sessions starting in January, 2023. 

CWR, CWS Coursework

Course 1: Assessing Water Quality Problems

This 14-week course will be the first step toward both the Certified Water Specialist (CWS) and Certified Water Treatment Representative (CWR) titles. Certified Installers looking to take the next step towards the Certified Service Technician title and anyone interested in a deeper knowledge of applying treatment technologies will benefit from this course as well.

Learning Objectives

Upon completing the course, the learner will be able to:

  • Explain the characteristics of water sources and potential contaminants they contain
  • Explain where to find information about contaminants that may be common in their area
  • Explain what to look for at a customer’s site and which questions to ask when investigating potential working water problems and taste/odor complaints
  • Explain the behavior and symptoms of working water contaminants such as hardness minerals, iron, manganese, hydrogen sulfide, and tannins
  • Explain the cause of common taste and odor complaints
  • Determine which water test are needed both on-site and by certified laboratories
  • Accurately perform appropriate water test on-site and collects water samples for laboratory analyses
  • Correctly interpret the results of water tests
  • Explain the benefits of certified products
  • List the standards to which products may be certified
  • Explain the marketing guidelines in the WQA Code of Ethics for the Water Quality Improvement Industry

Class Schedule

Dates for the next course offering have been set. You may choose between two concurrent sessions, depending on your schedule or time zone:

SESSION ASESSION B
WHEN: Tuesdays, 8-9 a.m. ET (7-8 a.m. CT) WHEN: Fridays, 9-10 a.m. PT (10-11 a.m. MT)
START/END DATES: Class run weekly, Jan. 10 to April 11, 2023 START/END DATES: Class run weekly, Jan. 13 to April 14, 2023
REGISTERREGISTER

 The Curriculum

Printable PDF listing the course curriculum and course policies.

What’s next?

Assessing Water Quality Problems is the first of three courses necessary to qualify for the CWS exam and the first of two courses necessary to qualify for the CWR exam. The subsequent course closely follows completion of the pre-requisite course.

  • Course 2 (for both certifications) is “Application & Sizing of POU/POE Treatment for Aesthetic Contaminants.” 
  • Course 3 (for CWS) is “Application & Sizing of POU/POE Treatment for Drinking Water Contaminants.” 

The Instructors

Session A

kelly thompson

Moti-Vitality founder and President Kelly Thompson MWS, CI, has spent more than two decades in the Water Treatment Industry.  Moti-Vitality specializes in hiring and training sales & management professionals specifically for the industry.  Kelly is also the founder of The MV Marketplace, which sells industry-specific supplies.

Kelly is the author of Flowing to Success (An Excellent Book with a Cheesy Title for the Water Treatment Sales Professional).  He is a 2019 WQA Award of Merit recipient & Chair of the Professional Certification Committee.  Moti-Vitality has helped hundreds of water treatment professionals achieve WQA Certification.

Session B

Paul Friot has 45 years of experience in water treatment as an independent dealer in Massachusetts. 

He is a WQA Master Water Specialist, Certified Installer, Certified Water-Treatment Representative, and holds a U.S. patent for an arsenic removal process. 

He recently started a new business, Get Water Answers, which provides consumers and water treatment dealers with help understanding water test results or water problems they find challenging.

The Cost

$902 Non-members |$497 WQA E-Members |$406 WQA Core/Premier Members 
We believe so strongly in the power of WQA Professional Certification that we’re helping pay for it! 
Check out our rebate program at wqa.org/rebate.

Installer Training

This course is based on the Certified Installer Training Pathway. Water treatment installers who complete the 21-week course and all associated homework and have at least six months field experience in installation will be eligible to take the Certified Installer exam.

Course Competencies

  • Understanding and applying a safe workplace, including appropriately using Personal Protective equipment.
  • Installing equipment according to Local, State, Federal Plumbing Codes and manufacturer instructions.
  • Identifying water softeners, filters, disinfection equipment, reverse osmosis; their basic application, installation, and start-up procedures as per manufacturer and code requirements.
  • Installing equipment in the correct direction of flow and treatment train sequence.
  • Verifying equipment performance is to spec and training end-user on operation and maintenance.
  • Using selected tools to measure, create piping connections, fastening supports and hangers.
  • Using water test reports, manufacturer manuals and related plumbing code references.
  • Identifying product certification standards and claims.
  • Applying the guidelines in the WQA Code of Ethics.

Class Schedule

Dates for the next course offering have been set. You may choose between two concurrent sessions, depending on your schedule or time zone:

SESSION ASESSION B
WHEN: Tuesdays, 8-9 a.m. ET (7-8 a.m. CT) WHEN: Thursdays, 7-8 a.m. PT (8-9 a.m. MT)
START/END DATES: Class run weekly, Jan. 10 to June 6, 2023 (No session April 18) START/END DATES: Class run weekly, Jan. 12 to June 8, 2023 (No session April 20)
REGISTERREGISTER

The Curriculum

Printable PDF listing the course curriculum and course policies 

The Instructors

Clifford L. Fasnacht built Dougherty Pump & Drilling Inc., a general engineering and service business, and Pacific Purification Inc. a service and custom manufacturing business. His clients have ranged from mega corporation giants who include fertilizer manufacturers, aerospace companies, pharmaceutical manufactures, and water treatment companies to private home owners.

He is past president of the Pacific Water Quality Association (PWQA) and serves on several task forces and education committees for the Water Quality Association.

Paul Friot has 45 years of experience in water treatment as an independent dealer in Massachusetts. 

He is a WQA Master Water Specialist, Certified Installer, Certified Water-Treatment Representative, and holds a U.S. patent for an arsenic removal process. 

He recently started a new business, Get Water Answers, which provides consumers and water treatment dealers with help understanding water test results or water problems they find challenging.

The Cost

$1,633 Non-members |$898 WQA E-Members |$735 WQA Core/Premier Members 
We believe so strongly in the power of WQA Professional Certification that we’re helping pay for it! 
Check out our rebate program at wqa.org/rebate.