Questions about your MEP account? Check our troubleshooting list first to see if it's something we're working on.

User's Manuals

• For Learners
• For Mentors - Laptop/Desktop
• For Mentors - Mobile Devices
• For Group Administrators
• WQA Knowledge Base User Manual

Additional Support Tools

How to Jump Start Your Training for Professional Certification

• Manufacturer Guidance
• Summary Slides from Best Practices Video
• Course Catalog 

Mentor Support Tools

• Learner Progress Tracking Tools for Mentors
• Video: Reviewing Portfolios (note: video does not have sound)
• Fundamentals Calculation Examples - Slides
• Mentor Calculations Worksheet 
• Proposed Goal Setting Schedule - Basics & Fundamentals
• Summary slides from Mentor Best Practices Video 
• 10 Tips for Mentors - Webinar Slides 

Need additional assistance? Contact us at education@wqa.org or call 630 505 0160.