News Releases


Consumer & Industry Awareness

WQA names Government Affairs Director

Thursday, December 16, 2021 :: 581 Views :: Consumer & Industry Awareness

he Water Quality Association, a trade association representing the residential, commercial and industrial water treatment industry, has selected Jeremy Pollack as its new Government Affairs Director. Pollack once worked in an advisory role for WQA and most recently served as Manager of Federal and Global Government Affairs for the American Society of Heating, Refrigerating, and Air Conditioning Engineers (ASHRAE).

WQA offers resources for Benton Harbor, MI, water crisis

Tuesday, November 23, 2021 :: 928 Views :: Consumer & Industry Awareness

In light of the ongoing drinking water crisis in Benton Harbor, MI, the Water Quality Association offers resources that can help consumers understand the issues associated with lead contamination and methods of home water treatment. WQA also offers the expertise and guidance of its technical staff and member water treatment providers.

WQA's Angie Silberhorn honored by meeting professionals association

Wednesday, September 29, 2021 :: 1384 Views :: Consumer & Industry Awareness

WQA Meeting Services Director Angie Silberhorn, CMP, was honored Tuesday with the 2020 Robert J. Donovan Award, given to an outstanding meeting professional who leads by example, inspires volunteerism and is committed to the growth of the industry. The award was presented by Greater Midwest Chapter of the Professional Convention Management Association in an afternoon ceremony in Chicago.

WQA opens new international headquarters, laboratory in Lisa

Monday, September 13, 2021 :: 2718 Views :: Consumer & Industry Awareness

The Water Quality Association hosted a grand opening Sept. 13 for its new international headquarters and laboratory in suburban Chicago.  The larger, state-of-the-art facility allows increased capacity, flexibility and efficiency for Gold Seal product testing, industry training, and membership services.

WQA offering drinking water resources during floods

Monday, August 30, 2021 :: 1568 Views :: Consumer & Industry Awareness

Flood resources, including a video called “Five Things to Know About Water After a Flood,” are available from the Water Quality Association to help ensure a safer water supply during severe flooding in the Southeastern United States this week after Hurricane Ida hit coastal Louisiana Sunday.

WQA provides Code of Ethics in Spanish

Wednesday, August 11, 2021 :: 1969 Views :: Consumer & Industry Awareness

The Water Quality Association’s Code of Ethics, which sets standards of conduct for water treatment industry members in their dealings with each other, their customers, members of related industries, government officials and regulators and the public at large, has been translated into Spanish for the first time.  The document, prepared at WQA members’ requests, is available online for convenient industry and consumer reference.

WQA releases 2021 Consumer Opinion Study

Monday, May 24, 2021 :: 3778 Views :: Consumer & Industry Awareness

Emerging from the coronavirus pandemic, Americans are more positive about their household drinking water quality, less likely to depend on government oversight and increasingly ready to spend money on home water treatment, according to a new national survey of consumer opinions about drinking water released by the Water Quality Association.

WQA says warmer weather increases likelihood of door-to-door scams

Wednesday, May 19, 2021 :: 2118 Views :: Consumer & Industry Awareness

With warmer weather and the easing of masking restrictions, an increase in door-to-door solicitations is leading the Water Quality Association to once again call attention to solicitations in which companies falsely represent WQA in offering to test a home’s drinking water or sell water treatment devices. In particular, consumers should be wary of sales representatives playing on their fears about COVID-19, which has not been shown to be a risk in home drinking water.

Kinetico's Toby Thomas assumes WQA presidency

Tuesday, May 11, 2021 :: 2408 Views :: Consumer & Industry Awareness

The Water Quality Association has elected a new president: Toby Thomas, President and CEO of Kinetico Incorporated. Thomas has 30 years of experience generating growth, tackling complex strategic issues and building world-class capabilities in leading companies both inside and outside the water treatment industry, and he says WQA has never been stronger.

WQA announces leadership, excellence award winners

Tuesday, April 27, 2021 :: 2419 Views :: Consumer & Industry Awareness

Winners of the prestigious Hall of Fame and Lifetime Membership awards – as well as two companies honored with the Excellence Award – are among 21 honors announced during the Water Quality Association’s Annual meeting, held online April 27.  The awards will be presented in person during the WQA Convention and Exposition July 28-30 in Las Vegas, NV.

WQA’s Burbidge, Duve earn top Association certification

Tuesday, March 2, 2021 :: 2259 Views :: Consumer & Industry Awareness

Two members of WQA’s leadership team, Kathleen Burbidge and Heather Duve, have earned the Certified Association Executive (CAE) designation from the American Society of Association Executives. The CAE is the highest professional credential in the association industry, representing top education and skill in nonprofit association management.

WQA completes relocation of headquarters, lab

Monday, March 1, 2021 :: 2927 Views :: Consumer & Industry Awareness

The Water Quality Association has relocated its international headquarters and laboratory to a larger, state-of-the-art facility in suburban Chicago.  The new site allows increased capacity, flexibility and efficiency for Gold Seal product certification, laboratory testing, education and training, and membership services.

WQA launches Business Operations Report

Wednesday, February 24, 2021 :: 2848 Views :: Consumer & Industry Awareness

The Water Quality Association announces the launch of the WQA Business Operations Report, a powerful interactive benchmarking tool for WQA dealer members in the U.S. to measure the success of their business operations. The report is open now for collection of 2019 data to provide a pre-pandemic baseline for information to be gathered for 2020 and succeeding years.

WQA offers tips for Texas boil water advisories

Thursday, February 18, 2021 :: 2066 Views :: Consumer & Industry Awareness

Boil water advisories are in effect in cities across Texas as the state works to cope with ongoing weather, energy and water crises. The Water Quality Association (WQA) offers suggestions and information for consumers in the wake of this appropriate response to a temporary health emergency brought on by the icy winter weather.

WQA sees progress in EPA's Lead and Copper Rule

Thursday, January 7, 2021 :: 3135 Views :: Consumer & Industry Awareness

The Water Quality Association says the U.S. Environmental Protection Agency’s revised Lead and Copper Rule offers progress in the battle against lead in drinking water supplies across the United States. Among other things, the new rule requires testing in schools and childcare facilities while also establishing a trigger level to jumpstart lead mitigation earlier and in more communities.

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