News Releases


Consumer & Industry Awareness

WQA recommends reviewing water supplier's Consumer Confidence Report

Wednesday, July 1, 2020 :: 83 Views :: Consumer & Industry Awareness

The Water Quality Association recommends homeowners review their public water system’s annual Consumer Confidence Report (CCR), available online or in the mail, to learn important information about local drinking water quality. The U.S. Environmental Protection Agency requires community water systems serving more than 25 people or 15 households to issue a CCR by July 1 every year.

WQA offers drinking water resources during floods

Wednesday, May 20, 2020 :: 111 Views :: Consumer & Industry Awareness

Flood resources, including a video called “Five Things to Know About Water After a Flood,” are available from the Water Quality Association to help ensure a safer water supply during severe flooding in the Midwest that is expected to move into the Southeastern United States this week.

WQA calls attention to COVID-19 scare tactics and scams

Monday, May 4, 2020 :: 890 Views :: Consumer & Industry Awareness

Consumers should be wary of sales representatives playing on their fears about COVID-19 or falsely claiming to represent the Water Quality Association or a local governmental water agency through telemarketing, door-to-door or in-home sales. The U.S. Environmental Protection Agency continues to advise the public that the coronavirus has not been detected in drinking-water supplies and that the risk is low.

WQA encourages members to comment on Lead and Copper Rule revisions

Thursday, December 19, 2019 :: 1379 Views :: Consumer & Industry Awareness

 The Water Quality Association supports Lead and Copper Rule revisionsproposed by the U.S. Environmental Protection Agency and is encouraging its members to review them and submit public comment by Jan. 13, 2020. The revisions were designed to improve how communities treat and test for lead in drinking water and force quicker action when lead is detected.

Water Quality Association offers PFAS resources

Friday, November 22, 2019 :: 871 Views :: Consumer & Industry Awareness

The Water Quality Association (WQA) provides resources to help consumers understand the impact of PFAS in drinking water and how to successfully treat for these contaminants at the home or in a building.

WQA joining education efforts in Newark, NJ

Wednesday, October 2, 2019 :: 1039 Views :: Consumer & Industry Awareness

The Water Quality Association today is taking part in two public events in Newark, N.J., designed to address citizens’ concerns about lead in the city’s drinking water.  WQA staff, including Global Governmental Affairs Director David Loveday, will answer questions and provide resources during a health fair from 3 to 6 p.m. today on the New Jersey Performing Arts Center Plaza.  WQA representatives will also attend a Town Hall meeting, The State of Water, from 6:30 to 8:30 p.m. in the Performing Arts Center.

Consumer use of bottled water remains high, though health concerns are encouraging at-home water treatment

Monday, September 23, 2019 :: 2017 Views :: Consumer & Industry Awareness

A full 78% of the respondents to the 2019 WQA Consumer Opinion Study say they regularly consume bottled water, averaging 12 bottles daily per household. That amount, which includes water consumed when away from home, is similar to the number reported in the 2017 study.  Health concerns about the chemicals used to make the plastic bottles have encouraged 29% of respondents to consider alternatives such as a refrigerator filtration, under sink filtration or end-of-tap filtration. The study showed that almost half the households surveyed (45%) already have a refrigerator filter system at home, and 41% have a water filtration system.

WQA offers recommendations as Hurricane Dorian gains strength, shifts toward the Carolinas

Saturday, August 31, 2019 :: 721 Views :: Consumer & Industry Awareness

The Water Quality Association warns that Hurricane Dorian poses a threat to drinking water for people along the Atlantic coast who will be affected by the storm, but precautions can be taken to protect residents.

WQA offers recommendations as Hurricane Dorian heads toward Florida’s Atlantic coast

Thursday, August 29, 2019 :: 932 Views :: Consumer & Industry Awareness

The Water Quality Association warns that Hurricane Dorian, expected be a Category 3 storm before it hits the Atlantic coast Labor Day weekend, poses a threat to drinking water for people affected by the storm, but that there are precautions that can be taken to protect residents in the affected areas.

WQA supports EPA recommendations for Newark drinking water

Tuesday, August 13, 2019 :: 1373 Views :: Consumer & Industry Awareness

The Water Quality Association said today that it supports the U.S. Environmental Protection Agency (EPA) recommendation that residents of Newark, NJ, use bottled water until further testing can verify that the amount of lead in the water delivered to homes and businesses does not exceed the design and scope of water filtration products to effectively reduce lead to safe levels.


"Trend-setters" more likely to use in-home filtration, bottled water and water softeners

Tuesday, July 23, 2019 :: 1805 Views :: Consumer & Industry Awareness

Younger “trend-setter” consumers are more likely than other groups to use bottled water (84%), in-home water filtration (45%), a refrigerator water filter (49%) and a water softener (28%) than other consumer groups, according to 2019 WQA Consumer Opinion Study. Nearly half (46%) of the adults responding to the study fit in this group, identified by researchers as being those who like to try new things, who buy the best of everything regardless of price, and who “always want to be the first at owning something new.”

Well water users more likely to consider in-home filtration a necessity

Thursday, June 20, 2019 :: 1350 Views :: Consumer & Industry Awareness

Americans whose households rely on well water are far less concerned about the quality of their water supply than those using municipal water, according to the 2019 WQA Consumer Opinion Study.  The study also shows more well water drinkers consider in-home water filtration a necessity rather than a luxury.

Households with children more likely to consider filtration

Monday, May 20, 2019 :: 15222 Views :: Consumer & Industry Awareness

Households with children are far more likely to consider buying a water filtration system than those without, according to the 2019 WQA Consumer Opinion Study. The findings echo the study’s overall theme that Americans’ concerns about environmental issues affecting their quality of life have grown since the most recent previous study in 2017.

Code of Ethics revisions to address marketing terms

Thursday, May 16, 2019 :: 2419 Views :: Consumer & Industry Awareness

In an effort to avoid consumer confusion, the Water Quality Association’s Code of Ethics is being revised such that marketing terms shall be used in accordance with those published in the WQA Knowledge Base Glossary. To allow WQA members adequate time to review and implement the change, it will go into effect on Jan. 1, 2020.


WQA warns consumers about phony solicitations

Wednesday, May 1, 2019 :: 3844 Views :: Consumer & Industry Awareness

Now that spring has arrived, with solicitors busy knocking on doors, the Water Quality Association reminds homeowners that anyone claiming to represent the WQA in door-to-door solicitations should be considered an imposter.

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