News Releases

WQA calls attention to phony door-to-door solicitations
“We don’t use scare tactics to generate business”

 LISLE, Ill. (April 11, 2018) – During the annual spring increase in home solicitations – when everyone from lawn care services to house-painting companies are knocking on your door -- the Water Quality Association reminds homeowners that anyone claiming to represent the WQA as a water inspector or solicitor should be considered an imposter.

 “The Water Quality Association does not solicit door-to-door, period,” said WQA Executive Director Pauli Undesser. "WQA has a strict code of ethics for our members and for manufacturers of water treatment products. We don’t use scare tactics to generate business."

This spring WQA has heard of complaints from New Mexico, Virginia and Tennessee, among other places, where homeowners have been approached by individuals claiming to represent WQA. These phony operators insist they must test the home's drinking water, claim the water supply is dangerous, or pressure homeowners to buy an unneeded or uncertified water treatment system.

WQA recommends homeowners have their water tested by a water treatment professional or certified lab. Water treatment professionals can be found using WQA's Find Water Treatment Providers tool. WQA recommends treatment products that have been certified. Consumers can visit WQA’s product certification listings to search WQA’s database of certified products and professionals.


WQA is a not-for-profit trade association representing the residential, commercial, and industrial water treatment industry. Since 1959, the WQA Gold Seal certification program has been certifying products that contribute to the safe consumption of water. The WQA Gold Seal program is accredited by the American National Standards Institute (ANSI) and the Standards Council of Canada (SCC).

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