WQA CEO Undesser describes what it means to be a catalyst

This week’s WQA Radio podcast features remarks from WQA Chief Executive Officer Pauli Undesser on stage at the Keynote Session of the 2024 WQA Convention & Exposition. Undesser, MWS, talks about the Convention theme of “Catalyst” and what that means for members, her optimism for the industry in the year ahead, WQA’s advocacy on behalf of members and the WQA strategic plan.