Audience: Business Operations

  • Disciplinary Actions


    Disciplining employees who fall short of workplace expectations and policies is one of the most difficult parts of supervision and management. Employees who are not meeting expectations might become defensive, lose motivations or even consider resigning when confronted, particularly if they are not expecting negative feedback. A poor performance review should never come as a…

  • Hiring Managers Interview Guide


    At WQA, we are invested in the success of your business and employees. Our External Recruitment and Interview Guidelines can walk you through every step – from how to post a position on job boards to conducting the perfect interview. These guidelines can help ensure you attract the right candidates for your company. 

  • Brazil Country Profile


    The WQA Brazil Country Profile contains information on regulatory bodies, standards, acredidation, legislation and other useful information and tools. Regulations and laws change from time to time; therefore, it is important to make sure you have the most current version of the legislation or regulation before relying on them. Nothing herein shall be interpreted as…

  • WQA Essentials: Appreciation in the Workplace


    Join us to learn about Appreciation in the Workplace from Julie Hietala, Director of Human Resources, Packard Culligan Water. This is part of the WQA Essentials webinar series. 

  • Tank and Valve Report


    Water Treatment Pressure Tank & Valve Unit Shipment Reports WQA uses an independent accounting firm to collect monthly water treatment pressure tank and valve unit shipments (in the U.S. and Canada). These reports provide a portion of the total units shipped each month to capture industry trend analysis, and are made available as a WQA…

  • Business Operations Report


    October 2025 Report Update WQA is excited to announce that the results of the FY 2024 report are now available! Participating dealers are encouraged to access their personalized reports today! Instructions on Accessing Results: FAQs: How Can the Business Operation Report Improve My Business? The WQA Business Operations Report is a new online interactive business…

  • Water Testing and the Code of Ethics: Thoughts and Approaches


    Presenters Chris Wilker, Executive Vice President of Canature WaterGroup USA, and WQA General Counsel Mike Sennett explore the guidance offered by the WQA Code of Ethics to the use of consumer and household water testing in connection with the marketing and selling of industry POE/POU products. Once you’ve viewed the webinar, take the quiz for…

  • Cash or Ash?


    This webinar discussed the ins and outs of doing business with cannabis operators. After you watch the webinar, you can earn 0.1 CPD by passing this quiz.

  • Let the Science Do the Talking: How to Grow Your Business With WQRF Research Results


    It’s a fact shown time and time again that consumers trust third party information and science. Is your company leveraging all the Water Quality Research Foundation (WQRF) has to offer? This webinar is dedicated to WQRF research results for several completed studies. Get a refresh on the scientific findings and hear from experts on practical…

  • Antitrust Compliance Fundamentals for Businesses


    Whether from a large company or a small one, you will learn about the fundamental rules of engagement among competitors, as well as between suppliers and manufacturers, sellers and resellers, and dealers and consumers. The webinar addresses the basics of U.S. and state antitrust laws and their economic underpinnings as they apply to all business…