For:
Technicians
Course Format:
Live-Online
Field professionals who service POU/POE residential treatment systems gain a higher level of professionalism from pursuing a CST certification. The goal of the training is for anyone servicing existing equipment to be able to not only determine and correct equipment failure, but also be able to identify the purpose of the equipment for an application and evaluate appropriate equipment size. The ability to holistically evaluate existing equipment helps minimize errors and reduce callbacks.
Fully commit to your CST training!
Save both time and money by purchasing all three courses – and paying the certification exam fee – right now in one bundle.
3-course series
10 months
Class1 starts week of April 22
Offered at two different times for East Coast/West Coast convenience
Tuesdays
12–1pm ET/9-10am PT
Wednesdays
9-10am ET/6-7am PT
This is a 3-course series with 2 courses led by expert instructors with live, remote classes and online assignments, and a 3rd self-study module. Learn to:
- Identify the problems caused by aesthetic contaminants and test for them
- Interpret drinking water reports
- Apply and size POU/POE treatment technologies for aesthetic and drinking water contaminants
- Troubleshoot POU/POE treatment systems (Self-paced course)
- Resolve ethical dilemmas and comply with anti-trust regulations
- Relevant Field Experience- Minimum of six months experience servicing POU/POE water treatment equipment in the B2C market
- Complete Prerequisite Coursework- Instructor-Led Training
Course 1: Assessing Water Quality Problems
Course 2: Application & Sizing of POU/POE Treatment for Aesthetic Contaminants
Course 3: Troubleshooting Module (self-paced, online) - Pass Certified Service Technician Exam
- Maintain certification/recertification requirements
Get the complete course package
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Assessing Water Quality Problems
For:
Service techs
Sales Reps
System Designers
Dealers
Certification Coursework:
CWS/CWR/CST/CTD
Course Format:
Live-Online
This 14-week course is WQA’s Introductory Instructor-led course on POU/POE Water Treatment and the first course required for the CWS/CWR/CST/CTD certification titles. It walks the learner through identifying aesthetic problems, onsite testing, interpreting water analyses for aesthetic contaminants, and drinking water regulations.
2 hours/week (includes time for homework)
14 weeks
Offered at two different times for East Coast/West Coast convenience
Instructor-Led Training
Application & Sizing of POU/POE Treatment for Aesthetic Contaminants
For:
Service Techs
Sales Reps
System Designers
Dealers
Certification Coursework:
CWS/CWR/CST/CTD
Course Format:
Live-Online
This 15-week course moves from identifying problems into how to select and correctly size treatment equipment for aesthetic contaminants. It is the final course in the CWR coursework and the second in a series for the CWS/CST/CTD titles.
2 hours/week
15 weeks
Instructor-Led Training
Troubleshooting Training
For:
Service technicians
Certification Coursework:
CST
Course Format:
Self-paced
Online
This course includes a troubleshooting guide to POU and POE treatment equipment and a review of installation practices. It also includes an overview of drinking water health-impacting contaminants and the treatment technologies that address them. It is the final module required to be eligible to take the CST exam.
40-50 hours
self-paced
Self-paced Training
Course Purchase Options
Pricing for the three pre-requisite courses and the CST exam are listed as individual fees or as one cost-saving bundle so you can choose the option that is right for you.
Individual courses
Assessing Water Quality Problems
For:
Service techs
Sales Reps
System Designers
Dealers
Certification Coursework:
CWS/CWR/CST/CTD
Course Format:
Live-Online
2 hours/week
14 weeks
$519-$669*
Members
$1,189*
Non-members
*Price includes 3% convenience fee
Instructor-Led Training
Application & Sizing of POU/POE Treatment for Aesthetic Contaminants
For:
Service techs
Sales Reps
System Designers
Dealers
Certification Coursework:
CWS/CWR/CST/CTD
Course Format:
Live-Online
2 hours/week
15 weeks
$519-$669*
Members
$1,189*
Non-members
*Price includes 3% convenience fee
Instructor-Led Training
Troubleshooting Training
For:
Service Technicians
Certification Coursework:
CST
Course Format:
Self-paced
Online
40-50 hours
self-paced
$629-$759*
Members
$1,389*
Non-members
*Price includes 3% convenience fee
Self-paced Training
Exam
Certified Service Technician (CST) Exam
For:
Service techs
Sales Reps
System Designers
Dealers
Course Format:
Online
$259*
Core/Premier Members
$299*
E-members
$579*
Non-members
*Price includes 3% convenience fee
Complete Certification Bundle
Certified Service Technician (CST) Bundle
For:
Service techs
System Designers
Dealers
The Service Technician Training bundle includes:
Course 1: Assessing Water Quality Problems
Course 2: Application & Sizing of POU/POE Treatment for Aesthetic Contaminants
Course 3: Troubleshooting Training
Certified Service Technician (CST) Exam Fee
$1,349-$1,639*
Members
$3,009*
Non-members
*Price includes 3% convenience fee
Instructor-Led Training
Self-paced Training
WQA offers accelerated pathways to achieve the CST.
For field professionals with 2+ years of experience servicing existing POU/POE residential treatment systems. Focuses on troubleshooting and correcting underlying problems.
- 2+ years of experience specifying problem water treatment for B2C applications
- Pass Two Challenge Tests for Assessing Water Quality & Application and Sizing of POU/POE water treatment for problem water applications in the B2C market
- Complete self-paced online Ethics Course
- Pass Certification Exam
CST Accelerated Path Bundle:
Two Assessment Tests
Ethics Course
CST Exam **
** Certified Installers who earned their CI title prior to 2022 do not need to complete any prerequisites and should contact eduation@wqa.org for information on taking the CST exam
* Optional