Clear communication helps build trust and prevent problems before they happen. Participants will explore the habits and skills that support effective communication with customers, coworkers, supervisors, and other departments. Together, we’ll discuss how communication contributes to professionalism, teamwork, and a positive customer experience.
About the Series
From Role Player to Industry Professional is a six-part webinar series curated by WQA’s LEAD Engagement Network as a special division of its Mentorship Program for 2027. Designed for field technicians, office staff, customer service representatives, dispatchers, warehouse team members, and other early-career water treatment professionals, the series explores the skills, mindset, and professionalism that support career growth and strengthen the water treatment industry.
Registration Information
Complimentary for WQA members. Registration is required.
This session features a prerecorded presenter and live breakout discussions with fellow participants.