Members, a special gift for you!
Aug. 21 marks WQA’s 51st anniversary! For more than five decades, we’ve had the honor of serving our members, advancing the water treatment industry, and making an impact in communities around the world. None of this would be possible without you, our 2,500+ dedicated member companies. Thank you for being such a vital part of our story.
As a token of our appreciation, we have a special gift for you: complimentary access to featured Instructor-Led Training classes. Choose up to two free classes from a variety of topics and skill levels. And, as a special bonus, you can earn Continuing Professional Development credit!
See below for a complete schedule and all the details.
WQA history
On Aug. 21, 1974, the Illinois Secretary of State officially recognized the merger of the Water Conditioning Foundation and the Water Conditioning Association International into the Water Quality Association. Want to know more? Talk a walk through the first 50 years of WQA history in our new interactive art piece, which is dedicated to “the passionate water treatment professionals who each day honor our legacy while boldly shaping our future.”
Free Class Offerings
Check out the class listings below for the topics that interest you most. Each class offers identical content at two different times, so you can choose the one that works best for your schedule. You must register in advance*; we will email you a link for the selected class session. Courses are live only and not available as recordings.
Each session runs about an hour, with an optional discussion period afterward in which WQA’s educators answer your questions and participants can share real-world experiences.
WQA-certified professionals can earn 0.1 CPD for each class they attend live. CPD is limited to two classes, or 0.2 CPD total.
For more information on WQA education, visit wqa.org/training.
* WQA member login is required to claim your gift. Questions? Email us: membership@wqa.org.
Water Chemistry Part 1 (0.1 CPD)
(from the “Application & Sizing of POU/POE Treatment for Aesthetic Contaminants” course)
This presentation serves as an introductory guide to water chemistry for point-of-use and point-of-entry treatment of aesthetic contaminants. It walks technicians through a three-step decision tree—identifying suspended, gaseous, or dissolved constituents—and then dives into the behavior of ionic, polar, and non-polar dissolved substances. Foundational concepts such as ion definition, conductivity measurement, periodic trends, and electron configuration are highlighted to prepare professionals for real-world challenges like removing lithium from well water.
Session A – 12 p.m. ET (11 a.m. CT)
Tuesday, Aug. 26
Session B –9 a.m. ET (8 a.m. CT)
Wednesday, Aug. 27
Water Chemistry Part 2 (0.1 CPD)
(from the “Application & Sizing of POU/POE Treatment for Aesthetic Contaminants” course)
Water Chemistry Part 2 extends the water‐chemistry framework to polyatomic ions, solubility rules, hardness definitions, and the fundamentals of ion exchange and chemical equilibria. It equips technicians with practical insight into why contaminants behave the way they do and how factors like resin affinity, kinetics, and pH control treatment performance.
Session A – 12 p.m. ET (11 a.m. CT)
Tuesday, Sep. 2
Session B –9 a.m. ET (8 a.m. CT)
Wednesday, Sep. 3
Microbiological Contaminants (0.1 CPD)
(from the “Application & Sizing of POU/POE Treatment for Drinking Water Contaminants” course)
This class covers how to identify and address microbiological threats in drinking water, including bacteria, viruses, and protozoa. This module covers key health risks, biofilm formation, and effective testing methods to ensure water safety. Ideal for professionals committed to protecting public health through smarter water treatment solutions. Equip yourself with the knowledge to tackle contamination confidently and compliantly.
Session A – 8 a.m. ET (7 a.m. CT)
Tuesday, Sep. 2
Session B –12 p.m. ET (11 a.m. CT)
Friday, Sep. 5
Disinfection Options & Properties (0.1 CPD)
(from the “Application & Sizing of POU/POE Treatment for Drinking Water Contaminants” course)
Discover the strengths and limitations of today’s leading water disinfection technologies, from chemical treatments like chlorine and ozone to non-chemical options like UV and heat. This module explores how to select the right disinfectant based on water chemistry, customer concerns, and system design. Learn how to calculate CT values, manage biofilms, and avoid disinfection by-products.
Session A – 8 a.m. ET (7 a.m. CT)
Tuesday, Sep. 9
Session B –12 p.m. ET (11 a.m. CT)
Friday, Sep. 12
Working Water Contaminants – Iron, Manganese, & Hydrogen Sulfide (0.1 CPD)
(from the “Assessing Water Quality Problems” course)
Learn how to diagnose and treat common water quality issues like staining, odors, and off-tastes caused by iron, manganese, and hydrogen sulfide. This module covers contaminant behavior, pH effects, field testing methods, and treatment options including softeners, oxidizing filters, and chemical feed systems. Gain practical insights into identifying root causes and selecting the right solutions for residential and commercial applications. Perfect for professionals looking to solve “working water” problems with confidence and precision.
Session A – 11 a.m. ET (10 a.m. CT)
Wednesday, Sep. 10
Session B –8 a.m. ET (7 a.m. CT)
Thursday, Sep. 11
Water Softener Capacity (0.1 CPD)
(from the “Application & Sizing of POU/POE Treatment for Aesthetic Contaminants” course)
Master the science and strategy behind sizing and programming water softeners for optimal performance and salt efficiency. This module covers resin capacity, regeneration frequency, salt dosage calculations, and the impact of compensated hardness—especially in iron-rich water. Learn how to reduce chloride discharge while maintaining customer satisfaction and system longevity. Ideal for professionals looking to fine-tune softener setups and deliver smarter, more sustainable water treatment solutions.
Session A – 12 p.m. ET (11 a.m. CT)
Tuesday, Sep. 23
Session B –9 a.m. ET (8 a.m. CT)
Wednesday, Sep. 24
Backwashing Filters (0.1 CPD)
(from the Installer Training course)
Dive into the essentials of backwashing filters, including media types, system configurations, and installation best practices. This module covers how to size filters correctly, manage flow and backwash rates, and optimize performance for treating sediment, iron, manganese, hydrogen sulfide, and more. Learn how to communicate maintenance needs to customers and troubleshoot common issues in the field. Perfect for professionals looking to enhance their filtration expertise and deliver reliable, high-performing water treatment systems.
Session A – 8 a.m. ET (7 a.m. CT)
Tuesday, Sep. 23
Session B –10 a.m. ET (9 a.m. CT)
Thursday, Sep. 25
Chemical Injection (0.1 CPD)
(from the Installer Training course)
Gain confidence in selecting, installing, and troubleshooting chemical injection systems for water treatment. This module covers pump types, system components, wiring methods, and dosage calculations—making it easier to deliver accurate disinfection, pH control, and corrosion prevention. Learn how to size solution tanks, mix chemicals safely, and ensure reliable performance in residential, commercial, and well applications. Ideal for installers ready to master one of the most technical and rewarding aspects of water treatment.
Session A – 8 a.m. ET (7 a.m. CT)
Tuesday, Oct. 7
Session B –10 a.m. ET (9 a.m. CT)
Thursday, Oct. 9