Ethics In Action

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This week’s episode of the WQA Radio podcast features part of a session from the 2021 WQA Convention & Exposition entitled “Ethics in Action – Navigating the Gray Areas.” We’ll hear insights from Jonathan Lewis, partner with Lowenstein and Sandler, LLP.

Lewis was part of a panel discussion, and he describes the main reason things go south in a customer relationship, how those problems might result in a lawsuit or investigation, and what to do to avoid them.