Artificial intelligence may still sound like an idea from the future, but it is already changing how businesses work, including those in the water treatment industry. In this week’s episode of the WQA Podcast, Aquamor CEO Mike Baird shares how his company is using AI not as a replacement for employees, but as “assisted intelligence” that can reduce friction, improve consistency and support teams across customer service, manufacturing, operations, sales, reporting, training and other everyday business functions.
Baird, a former WQA and WQRF Board Member, recently spoke on this topic at the WQA Convention & Expo in Miami Beach. He joins the podcast to go deeper into how company-specific AI agents can be trained on internal procedures and historical data to generate reports, spot inefficiencies, answer routine questions and help employees stay aligned with business processes. For water treatment professionals wondering where AI actually fits into their business, this conversation offers a clear, practical look at what is possible now and where the industry may be heading next.
