What Consumers and Members Are Asking WQA

Questions about drinking water, treatment systems and product certification bring consumers and members to WQA looking for answers. In the latest episode of the WQA Podcast, Jillian Gasienica, WQA’s Public Engagement and Communications Specialist, shares the types of questions the association receives and how WQA helps people find trusted information and resources.

Gasienica discusses common misconceptions about WQA’s role, the importance of the Gold Seal Product Certification Program and how WQA’s online directories help consumers locate member companies, certified professionals and certified products. She also explains how recurring questions inform WQA’s Current Curiosities Report, offering insight into the water quality issues attracting public attention. For members, the conversation highlights how WQA’s consumer engagement efforts can help connect potential customers with qualified water treatment professionals.