See full WQA Convention & Exposition schedule. Search by day or topic. March 5-7, 2024

WQA members role play good/bad examples of customer interaction


In this week’s WQA Radio podcast, we feature part of a session at the WQA Mid-Year Leadership Conference in Lake Tahoe, CA. It was an entertaining presentation of how to and how not to deal ethically with potential customers. You’ll hear from moderator Justin Brazelton, CWS, of Culligan of Ann Arbor/Detroit; DJ Shannahan, MWS, CI, CCO, with Sharp Water Culligan; Sabrina Hebert with Foundation Finance; and Bob Maisner with Paragon Water.