2021 WQA Consumer Opinion Study


The report presents the findings of a national online survey conducted by Applied Research-West, Inc. between January 5 and January 30, 2021. A total of 1,413 adults over the age of 18 and living in private households were interviewed. ARW used a random sampling procedure, and the survey results are accurate within +/-2.6 percent. The results are representative of all U.S. adults over 18.

A report is available to the public and can be downloaded at wqa.org, while a more in-depth report and analysis is provided to WQA members.