Topic: Business Operations

  • WQA’s Business Boot Camp to focus on recruitment

    The Water Quality Association’s 2024 Business Boot Camp will focus on strategies to drive recruitment and retention success to help water treatment dealers grow their business in a tight labor market. The sixth annual Boot Camp will be held Monday, March 4, at the Orange County Convention Center in Orlando, FL, one day before the…

  • Controller discusses key financial data for dealers

    Our guest on the WQA Radio podcast this week is WQA Business Boot Camp presenter Dustin Martin, the controller at Martin Water Conditioning, who gives us a preview of his presentation and workshop at Boot Camp. Martin talks about key financial statements any dealer should track, along with such important data points as inventory levels,…

  • Business Boot Camp focuses on marketing, finance

    Finance and marketing highlight the agenda for the Water Quality Association’s fifth annual Business Boot Camp, to be held at Caesars Forum in Las Vegas, NV, on April 17, 2023, one day before the start of the WQA Convention & Exposition.

  • ‘Seize the Momentum’ at WQA Business Boot Camp

    Candice Wentling, MWS, director of Certified Action, discusses WQA Business Boot Camp in this WQA Radio podcast. Wentling is one of the WQA members who’s been putting together the topics and speakers for this year’s Boot Camp, to be held April 17 in Las Vegas. She explains how this exclusive, intensive, personal training will help…

  • Key marketing takeaways from Boot Camp

    The importance of a digital marketing strategy is the topic of this week’s WQA Radio Podcast. Our guest is Amanda Crangle, founder of Lamplight Digital Media, who will be presenting at WQA’s Business Boot Camp April 17 in Las Vegas.

  • WQA president looks ahead to 2023

    In the 300th episode of WQA Radio, President Jim Stern discusses the past year in the water treatment industry, the outlook for 2023 and why he feels the WQA Convention & Exposition offers unique advantages for attendees.

  • Appreciation in the Workplace

    WQA Radio features a segment from a recent WQA Essentials webinar: Appreciation in the Workplace, presented by the RISE Advisory Council.

  • Disciplinary Actions

    Disciplining employees who fall short of workplace expectations and policies is one of the most difficult parts of supervision and management. Employees who are not meeting expectations might become defensive, lose motivations or even consider resigning when confronted, particularly if they are not expecting negative feedback. A poor performance review should never come as a…

  • Hiring Managers Interview Guide

    At WQA, we are invested in the success of your business and employees. Our External Recruitment and Interview Guidelines can walk you through every step – from how to post a position on job boards to conducting the perfect interview. These guidelines can help ensure you attract the right candidates for your company. 

  • WQA Essentials: Appreciation in the Workplace

    Join us to learn about Appreciation in the Workplace from Julie Hietala, Director of Human Resources, Packard Culligan Water. This is part of the WQA Essentials webinar series.