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Topic: Business Operations

  • Disciplinary Actions

    Disciplining employees who fall short of workplace expectations and policies is one of the most difficult parts of supervision and management. Employees who are not meeting expectations might become defensive, lose motivations or even consider resigning when confronted, particularly if they are not expecting negative feedback. A poor performance review should never come as a…

  • Hiring Managers Interview Guide

    At WQA, we are invested in the success of your business and employees. Our External Recruitment and Interview Guidelines can walk you through every step – from how to post a position on job boards to conducting the perfect interview. These guidelines can help ensure you attract the right candidates for your company. 

  • WQA Essentials: Appreciation in the Workplace

    Join us to learn about Appreciation in the Workplace from Julie Hietala, Director of Human Resources, Packard Culligan Water. This is part of the WQA Essentials webinar series. 

  • Business Operations Report

    April 2025 Report Update WQA is excited to announce the launch of the new and improved Business Operations Report! The survey is now open for participation with FY2024 data! This report was designed for WQA dealer members, small or large, single or many locations, as a valuable benchmarking tool. Participate to gain access to industry…

  • Cash or Ash?

    This webinar discussed the ins and outs of doing business with cannabis operators. After you watch the webinar, you can earn 0.1 CPD by passing this quiz.

  • Let the Science Do the Talking: How to Grow Your Business With WQRF Research Results

    It’s a fact shown time and time again that consumers trust third party information and science. Is your company leveraging all the Water Quality Research Foundation (WQRF) has to offer? This webinar is dedicated to WQRF research results for several completed studies. Get a refresh on the scientific findings and hear from experts on practical…

  • Antitrust Compliance Fundamentals for Businesses

    Whether from a large company or a small one, you will learn about the fundamental rules of engagement among competitors, as well as between suppliers and manufacturers, sellers and resellers, and dealers and consumers. The webinar addresses the basics of U.S. and state antitrust laws and their economic underpinnings as they apply to all business…

  • Level Up with Industry Engagement

    Sponsored by WQA Women in Industry (WIN) Advisory Council, this webinar looks at ways of boosting your career through industry volunteer and engagement opportunities. The material is relevant to all WQA members looking for opportunities to become more involved in the industry and the association.

  • New Hire Onboarding Guide

    Your Challenge Choosing the right candidates is only half the battle; you need to be sure new employees have the education, tools and knowledge they need from the beginning if they’re to become effective long-term team members. Our Advice You can’t avoid the paperwork of bringing a new person onto your team, but you can…

  • Generate More Leads, Drive More Sales

    In this webinar, we discuss the latest ideas and trends for marketing your water treatment products and services. Our panel consists of Amanda Crangle, Founder of Lamplight Digital Media in Colorado; Scott Schiesser, Sales & Marketing Director at Culligan Ultrapure in Minnesota; and Ashleigh Womack, Director of National Sales & Marketing at AquaOx Water Filters…