Audience: Sales/Marketing
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WQA applauds Senate drinking water legislation
The Water Quality Association applauds bipartisan efforts in the U.S. Senate to advance legislation that will strengthen federal investments in drinking water and expand access to proven water treatment solutions for families across the country.
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Unlocking the Well Water Opportunity
Longtime WQA member, instructor and Lifetime Membership Award recipient Paul Friot shares practical guidance for water treatment professionals looking to better serve private well customers.
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Inside the Water Industry: What Manufacturers Are Seeing in Q3 2026
Twice each year, the WQA Manufacturer Confidence Survey captures the outlook of water treatment manufacturers. Join industry leaders as they go beyond the survey results to discuss customer demand, competition, AI, labor, tariffs, supply chains, and the trends shaping strategic decisions in the months ahead. Cost: Free for WQA members$89 for non-members Register: https://my.wqa.org/merchandise?id=10076e3d-b27f-f111-9b48-7c1e5297dbf6(wqa.org login…
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Product Certification Standards Update (up to .25 CPD)
Presenter: Rick Andrew, consultant CPD: Water treatment pros certified through WQA can earn 0.1 Continuing Professional Development credit for live attendance and an additional 0.15 CPD for passing a quiz. Cost: Free for WQA members$89 for non-members Register: https://my.wqa.org/merchandise?id=8aafe36d-b27f-f111-9b48-7c1e5297dbf6(wqa.org login is required) About the Presenter: Rick Andrew is a consultant helping manufacturers and other organizations…
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Seeing Yourself as a Water Treatment Professional (East)
Your job is bigger than the task. Participants will explore the larger purpose of the water treatment industry and how every role contributes to customer trust, service, and company reputation. Together, we’ll discuss professionalism, industry impact, and the important role each of us plays in serving customers and communities. About the Series From Role Player…
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Seeing Yourself as a Water Treatment Professional (West)
Your job is bigger than the task. Participants will explore the larger purpose of the water treatment industry and how every role contributes to customer trust, service, and company reputation. Together, we’ll discuss professionalism, industry impact, and the important role each of us plays in serving customers and communities. About the Series From Role Player…
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Communication That Builds Trust (East)
Clear communication helps build trust and prevent problems before they happen. Participants will explore the habits and skills that support effective communication with customers, coworkers, supervisors, and other departments. Together, we’ll discuss how communication contributes to professionalism, teamwork, and a positive customer experience. About the Series From Role Player to Industry Professional is a six-part…
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Communication That Builds Trust (West)
Clear communication helps build trust and prevent problems before they happen. Participants will explore the habits and skills that support effective communication with customers, coworkers, supervisors, and other departments. Together, we’ll discuss how communication contributes to professionalism, teamwork, and a positive customer experience. About the Series From Role Player to Industry Professional is a six-part…
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Customer Experience From Every Seat (East)
The customer experiences the company, not just one department. Participants will explore how daily interactions, decisions, and responsibilities contribute to customer confidence and satisfaction. Together, we’ll discuss the important role every team member plays in creating a positive customer experience and representing the water treatment industry professionally. About the Series From Role Player to Industry…
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Customer Experience From Every Seat (West)
The customer experiences the company, not just one department. Participants will explore how daily interactions, decisions, and responsibilities contribute to customer confidence and satisfaction. Together, we’ll discuss the important role every team member plays in creating a positive customer experience and representing the water treatment industry professionally. About the Series From Role Player to Industry…