Build Knowledge, Skills and Confidence
Whether you’re looking to grow your confidence and skill at diagnosing water problems or to start work toward a WQA Professional Certification title, WQA has training classes to meet your needs.
Work toward your certification title by signing up for classes one at a time as you progress through the pathway, or save both time and money by purchasing all the needed courses – and paying the certification exam fee – in one bundle.
Experienced professionals may be eligible for accelerated pathways toward certification. Visit the accelerated pathways page to learn more.
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Individual Classes
Assessing Water Quality Problems
For:
Service techs
Sales Reps
System Designers
Dealers
Certification Coursework:
CWS/CWR/CST/CTD
Course Format:
Live-Online
This 14-week course is WQA’s Introductory Instructor-led course on POU/POE Water Treatment and the first course required for the CWS/CWR/CST/CTD certification titles. It walks the learner through identifying aesthetic problems, onsite testing, interpreting water analyses for aesthetic contaminants, and drinking water regulations.
2 hours/week
14 weeks
Class starts week of January 21, 2025
Instructor-Led Training
Installer Training Course
For:
Installers
Certification Coursework:
CI
Course Format:
Live-Online
This course addresses best practices, treatment equipment operation, premise plumbing systems, safe drains, pressure loss, and installation procedures. Successfully completing this one course qualifies you to take the Certified Installers exam.
2 hours/week
21 weeks
Class starts week of January 21, 2025
Instructor-Led Training
Application & Sizing of POU/POE Treatment for Aesthetic Contaminants
For:
Service techs
Sales Reps
System Designers
Dealers
Certification Coursework:
CWS/CWR/CST/CTD
Course Format:
Live-Online
This 15-week course moves from identifying problems into how to select and correctly size treatment equipment for aesthetic contaminants. It is the final course in the CWR coursework and the second in a series for the CWS/CST/CTD titles.
2 hours/week
15 weeks
Class starts week of January 15, 2025
Instructor-Led Training
Application & Sizing of POU/POE Treatment for Drinking Water Contaminants
For:
System Designers
Dealers
Certification Coursework:
CWS/CTD
Course Format:
Live-Online
This course focuses on the occurrence, chemical behavior and treatment of contaminants that can be hazardous to health. It is the final course required for the CWS exam and the third of four for the CTD coursework.
2 hours/week
13 weeks
Class starts week of January 14, 2025
Instructor-Led Training
Advanced Design Course
For:
System Designers
B2B sales & support
Technical sales & support
Certification Coursework:
CTD
Course Format:
Self-paced
Online
This course includes the treatment processes of deionization and sizing tank-based media systems, a discussion of mixed bed systems, various multi-tank control schemes, and factors affecting the efficiency of residential ion exchange softeners. It is the final module required to be eligible to take the CTD exam.
20-30 hours
self-paced
Classes are ongoing
Register any time
Self-paced Training
Troubleshooting Training
For:
Service technicians
Certification Coursework:
CST
Course Format:
Self-paced
Online
This course reviews best practices for troubleshooting the performance of installed POU and POE systems. The course addresses a variety of POU/POE treatment technologies, includes a review of installation concepts, and treatment options for health-related contaminants. This is the final module required to be eligible to take the CST exam.
40-50 hours
self-paced
Classes are ongoing
Register any time
Self-paced Training
Online Short Courses
For:
Installers
Service Techs
Sales Reps
Dealers
System Designers
Engineers
Marketing staff
Course Format:
Self-Paced
Online
Explore short courses through the WQA Water Treatment Learning Center on specific topics that can boost your career. These courses also are excellent options for continuing education credits.
Varies
Classes are ongoing
Register any time
Certification Pathways
Certified Water Treatment Representative (CWR) Path
For:
Sales Reps
Dealers
System Designers
Course Format:
Live-Online
For professionals selling and configuring treatment options for aesthetic contaminants direct to consumers.
2 courses
8 months
Class starts week of January 21, 2025
Instructor-Led Training
Certified Water Specialist (CWS) Path
For:
Sales Reps
Technicians
Dealers
Course Format:
Live-Online
For professionals selling and configuring treatment equipment and multistage treatment trains for residential problem water applications, direct to consumers.
3 courses
10 months
Class starts week of January 21, 2025
Instructor-Led Training
Certified Service Technician (CST) Path
For:
Technicians
Course Format:
Live-Online
For field professionals servicing existing POU/POE residential treatment systems. Focuses on troubleshooting and correcting underlying problems.
3 courses
10 months
Class starts week of January 21, 2025
Instructor-Led Training
Certified Treatment Designer (CTD) Path
For:
System Designers
Technical support
B2B Sales
Course Format:
Online
For those in business-to-business technical sales, technical support, R&D engineers, public health professionals or others involved in supporting selection, troubleshooting and maintenance of POU/POE water treatment technologies and equipment.
4 courses
13 months
Class starts week of January 21, 2025
Instructor-Led Training
Certified Installer (CI) Path
For:
Installers
Course Format:
Live-Online
For professionals who place POE and POU water treatment in residences. Focuses on safe installation, code compliance, and general water treatment equipment knowledge.
1 course
5 months
Class starts week of January 21, 2025
Instructor-Led Training