NEW in 2026!
Starting in 2026, employees of WQA member companies can take select WQA professional training courses at no additional cost. It’s our way of introducing you to high quality WQA training while thanking you for your membership.
Browse the video previews below, then click Get Started to access your 5‑course bundle.
These exclusive courses offer up to 0.25 CPD credit* for WQA‑certified professionals — a great way to sample high‑quality WQA training as part of your membership.
Members can continue to enjoy their other benefits, including discounts on other WQA training programs, standalone courses, webinars, and registration for the education‑packed WQA Convention & Expo.
Questions? Email education@wqa.org.
*Credit awarded upon completion of a quiz. CPD credit is awarded to the individual who completed the $0 purchase process, unless another individual from the company is indicated at the time of purchase. A company’s primary or managing contacts can add individuals to the member company record. Classes cannot be reassigned.
Navigating the Unknown: Applying Treatment with Limited Information (0.25CPD*)
Presenter
Justin Mest CWS
Product Applications Specialist
A.O. Smith North American Water Treatment Engineering
While product certification covers a wide array of water quality conditions, water treatment professionals inevitably will happen upon rarely encountered, abnormally high concentrations – or, rather, unique cocktails – of contaminants. This presentation explores methodologies and resources for identifying the nature of little-known contaminants and scenarios, and potential treatment options. The discussion includes essential contaminant properties to understand, how to translate said properties into potential treatment options, and the limitations of relying solely on bench testing.
Course preview:
Debunking POU RO Myths (0.25 CPD*)
Presenter
Peter S. Cartwright, MWS, PE
President
Cartwright Consulting Company
The most common myths around reverse osmosis (RO) treatment of drinking water are that
1) it removes all contaminants and
2) efficiency and recovery measure the same thing.
This presentation focuses on the operation of point-of-use RO systems, the concept of percent rejection, and the influence of the storage tank and usage patterns on performance.
Course preview:
This Water Is Terrible! Fix It! (0.25 CPD*)
Presenters
Paul Friot, MWS, CI, CST, CWR
Consultant
Get Water Answers
Kelly Thompson, MWS, CST, CI
President
Moti-Vitality
You get a call from a customer: they have a water problem and they want you to fix it and they’ll even tell you what they think you should sell them. But who’s the expert here? And what do you, as the expert, need to find out from the customer to fully understand the problem and correctly identify the solution?
Course preview:
Softening Water with High TDS (0.25 CPD*)
Presenter
Charles F. “Chubb” Michaud, MWS
CEO/Technical Director
Systematix Company
There are many factors that “push and pull” the water softening reaction. One of those is Total Dissolved Solids of the feed water. This presentation discusses the TDS limits in relation to the Equilibrium Equation. The relationship of TDS, sodium level vs hardness, leakage and salt level is presented.
Course preview:
Tannins & Silica Reduction Using Ion Exchange (0.25 CPD*)
Presenter
Bill Jandrlich
Southeast Technical Account Manager
Purolite
Silica and tannins are commonly occurring nuisance contaminants. Silica can significantly impact equipment efficiency by forming scale and deposits while tannins lead to unappetizing discolored water and potential disinfection byproducts when chemical disinfection is added to tannin-containing water. Properly designed anion exchange treatment can be effective method for addressing both problems.